Frequently Asked Questions

 How do we protect your personal and payment details?

Your security is our top priority. Transactions are secured through reputable payment gateways like PayPal and Stripe, ensuring your details remain encrypted and private. Rest assured, we never sell your information.

 Need info on shipping?

Detailed shipping guidelines are available on our Shipping Policy page. We're committed to delivering your selections efficiently and reliably.

 Not thrilled with your purchase?

Our 30-Day Satisfaction Guarantee has you covered. Items can be returned within 30 days after they're received, at your own cost. Please include your name and order number when you send it back for a prompt refund.

 Changed your mind about an order?

You can cancel any order penalty-free, as long as it hasn't been shipped. Just shoot us an email at support@brevixio.com for quick assistance.

 Address mishap? Here's what to do:

Mistakes happen! If you've input an incorrect address, reach out to us at support@brevixio.com ASAP. We'll do everything we can to correct it before the order is out for delivery. Once shipped, however, the address cannot be altered.

 Questions or concerns?

If your question isn't listed here, our customer support team is eager to assist. Contact us at support@brevixio.com, and expect a response within one business day. For the fastest help, please provide your order number and a brief explanation of the issue.